Privacy Policy
Effective Date: August 18, 2026
Primeaux Agencies, LLC (“Primeaux Agencies,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit primeauxagencies.com, request an insurance quote or service, communicate with us, or otherwise interact with our agency.
Information We Collect
We may collect information you provide directly to us, including your name, address, email address, telephone number, preferred contact method, insurance needs, property or vehicle information, driver information, business information, and other information needed to provide quotes, service policies, or respond to your requests. Depending on the insurance product or service requested, additional information may be required to obtain an accurate quote or complete an insurance application.
We may also collect limited technical information when you use our website, such as browser type, device information, IP address, pages visited, and similar website usage information through standard technologies used to operate and improve the site.
How We Use Information
We may use personal information to respond to inquiries; obtain and compare insurance quotes; submit information to insurance carriers, wholesalers, managing general agencies, and other insurance-market partners; service insurance policies; process requested changes; communicate about quotes, applications, policies, renewals, claims, billing, and agency services; maintain business records; improve our website and services; comply with legal or regulatory requirements; prevent fraud or misuse; and otherwise operate Primeaux Agencies.
How We Share Information
We may disclose information when reasonably necessary to provide insurance services, including to insurance carriers, underwriting partners, managing general agencies, wholesalers, premium finance companies, service providers, technology vendors, and other parties involved in quoting, placing, administering, or servicing insurance. We may also disclose information when required by law, regulation, subpoena, court order, or governmental request, or when reasonably necessary to protect our rights, clients, or business.
We do not sell personal information for monetary consideration. Mobile information and SMS consent are not sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes. Information may be shared with service providers that support delivery of our communications solely as necessary to provide those services.
Text Messages and SMS Privacy
If you provide your mobile number and consent to receive text messages from Primeaux Agencies, we may use SMS to communicate about insurance quotes, applications, policies, service requests, reminders, and other agency-related matters. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP or contact us at (337) 224-6440.
Your consent to receive text messages is not a condition of purchasing insurance or any other service from Primeaux Agencies.
Email Communications
If you communicate with us by email or provide an email address, we may use that address to respond to you and to send communications related to your insurance needs and agency relationship. Please avoid sending highly sensitive information through unsecured email unless specifically instructed to do so through an appropriate secure method.
Cookies and Website Technologies
Our website and service providers may use cookies or similar technologies that help the site function, understand website traffic, maintain security, and improve the visitor experience. Browser settings may allow you to limit or block certain cookies.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.
Third-Party Websites and Services
Our website may contain links to insurance carriers, service providers, or other third-party websites. Primeaux Agencies is not responsible for the privacy practices, security, or content of third-party websites. Their own privacy policies and terms apply when you use their services.
Children's Privacy
Our website is intended for adults seeking insurance information and services and is not directed to children under 13. We do not knowingly collect personal information directly from children under 13 through this website.
Changes to This Policy
We may update this Privacy Policy periodically. The effective date shown above will indicate when the current version became effective.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, contact:
Primeaux Agencies, LLC
Lafayette, Louisiana
(337) 224-6440
kprimeaux@primeauxagencies.com
primeauxagencies.com